Facebook blocked a Canadian user’s account on her mobile phone account, the company said Monday, in the latest example of the social network’s reluctance to protect users’ privacy.
The Facebook user, who requested anonymity, said she had previously told the social media giant that her account was not hacked, according to a Facebook post Monday.
But the social networking giant didn’t immediately confirm the account was blocked.
Facebook’s decision to block the account is a reminder of how the social networks platform has been battling privacy concerns in recent months as it grapples with the fallout from the release of a leaked data dump that exposed the extent of US spying on internet users.
The information has sparked a debate over whether social media companies are actually doing enough to protect privacy and curb online spying.
“The decision to take this action is in response to a recent investigation by the Canadian Federal Police into the account,” Facebook said in a statement.
“We have been working closely with the Canadian Police Service to address this matter and have no further comment.”
According to Facebook, the account had previously been flagged for a violation of the company’s privacy policies.
It said the user’s personal information had been shared with law enforcement agencies and “had been accessed by an unknown third party” and the information had not been accessed or compromised.
“It has been an ongoing investigation and we have no evidence to indicate that the information in question was accessed by the government or others.”
There is no evidence of criminal activity related to this account,” the company wrote.
Facebook added that it has “zero tolerance” for account abuse.
The news comes as Facebook is under scrutiny in the United States and Canada after it was revealed that it had been secretly collecting data from millions of US and Canadian citizens in an effort to help police investigate online crimes.
Facebook is under fire in Canada and the United Kingdom after the company was accused of illegally collecting user data, but Facebook denied the claims.
The social media platform said Monday that the user account had been flagged as potentially “potentially spam” and that it was not connected to any criminal activity.